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Steam cleaning & specialist services disclaimer 

Please note that while we take every precaution to provide the best results, the following conditions apply to our carpet cleaning service:

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  • Drying Time: Carpets typically take 4–8 hours to dry, depending on factors such as humidity, airflow, type of carpet, and room temperature. In some cases, drying may take up to 24 hours.

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  • Furniture Moving: For safety reasons, we do not move heavy furniture. If you would like the area under furniture to be cleaned, please ensure the room is ready before our arrival.

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  • Stain Removal: While we use professional-grade solutions, some stains may not be fully removable due to age, type of stain, or prior chemical treatments.

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  • Carpet Protection: A protective solution is applied to help prevent mildew, but this does not make carpets completely stain-proof.

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  • Ventilation: For faster drying, we recommend keeping windows open or using fans and heating as appropriate.

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  • Foot Traffic: Please avoid walking on freshly cleaned carpets until they are fully dry to prevent re-soiling or slipping hazards.

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By booking our service, you acknowledge and agree to these conditions.

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